FAQ
Answers to most common questions about product, business inquiries, events, shipping, and orders.
Product:
Time to unleash your inner florist! Carefully take out your bouquet from the bag. Keep the bag safe in case you want to store your arrangement or use it for some creative fun.
After that, position your bouquet inside the Nomon vase we've provided, or choose a vase you already have. The bouquet might need a little rearranging after its journey. Don't hesitate to adjust the components until you achieve the look you want.
You might consider removing the twine around the bouquet for a personalized touch.
From months to moments, our dried blooms hold their allure.
Although dried flowers maintain their beauty for years, consider the seasonal shuffle. By updating your arrangement with the seasons, you'll ensure a perpetually fresh and vibrant display.
Absolutely! Our blooms are indeed real. We import our flowers directly from the Netherlands. They have been carefully dried through a natural process. Additionally, certain flowers have been dyed to maintain / alter their stunning hues.
Absolutely! Don't hesitate to get in touch, and we'll work together to explore your requirements.
Please keep in mind that custom orders are individually priced based on the arrangement.
To kickstart the creative process, there's a $25 exploratory fee, which will be applied as a credit when you finalize your custom arrangement.
Gentle handling: Treat your dried flowers delicately, avoiding rough handling and high traffic spaces
Avoid Moisture: Keep your blooms away from water + damp environments
Away from Sunlight: To preserve color, keep out of direct sunlight
Dust with Care: From time to time, give your dried flowers a gentle dusting with a soft brush or a burst of cool air from a hairdryer
Don't hesitate to contact us, and we'll explore the possibilities. Sometimes, we might have a few tucked away in our back stock. Other times, we could recreate the arrangement with available blooms.
However, please understand that we might not be able to fulfill all requests for sold-out arrangements.
The choice is yours!
For a safe journey, we include twine with your shipment. This twine also ensures your arrangement keeps its shape and blossoms stay in their designated spots within the vase.
If you opt to use a non-Nomon vase or desire a distinct look, you might find it fitting to free your bouquet from the twine embrace!
Absolutely, shedding is a natural process. However, if you suspect that the shedding during transit was excessive, we'd appreciate it if you could share a picture with us via email once the arrangement arrives.
Business Inquiries:
Wholesale inquiries? Let's talk petals and possibilities! Shoot us a message to explore our floral collaborations.
Absolutely! We're all about brand and company partnerships. Our internal design team is geared up to partner with brands and companies spanning fashion, jewelry, cannabis, furniture, fragrance, and more.
Ready to explore? Send us a message!
Yes! Reach out to us at Trey@nomon.flowers
Press and petals, a perfect pair! If you're looking to feature our blooms or collaborate, we're all ears. Send us a message!
Events:
Yes!
Have an upcoming wedding? Reach out to us at events@nomon.flowers
Yes!
Have an idea? Reach out to us at events@nomon.flowers
Yes! For more information check out our events page.
Want to host your own class? Reach out to us at events@nomon.flowers
Yes!
Have an upcoming event? Reach out to us at events@nomon.flowers
Shipping:
Online orders ship out within 5 business days from when the order is placed.
Standard Shipping:
Your order will arrive to you within 3-5 days of shipment departure.
Next Day Shipping:
Your order will arrive to you within 1 day of shipment departure.
We do not currently offer international shipping. We are working towards adding this in the coming months. Subscribe to our newsletter for updates!
We do not currently offer shipping to PO Boxes. We are working towards adding this in the coming months. Subscribe to our newsletter for updates!
For specific holidays like Valentine’s Day or Mother’s Day, we do provide targeted day delivery options.
While we aim to assist with special date requests, it's best to get in touch and let us know. We'll do our best to work our magic!
Orders:
Absolutely! In the cart section of our site, you'll spot the 'Add order note' area. Pop in your special message there. If we need more details, we'll connect via email.
Rest assured, all gifted orders come with your unique note beautifully placed on our custom Nomon gift notes.
We're here to help. If you haven't received your order, delivery confirmation, or tracking emails, please get in touch, and we'll provide the assistance you need.
We understand that plans change. If you need to cancel your order, get in touch with us as soon as possible.
We'll do our best to assist you, though do note that if your order has already been marked as shipped, cancellation won't be possible.
No.